Support
Contact ShadowOrders
For catalog-processing enquiries, pilot support, billing questions or privacy requests, email shadoworderslab@gmail.com.
For a sample review
- Representative sanitised CSV/XLSX
- Approximate row, product and variant counts
- Source platform or supplier format
- Required Shopify fields and known mapping rules
- Deadline and known edge cases
Do not send passwords, API keys, Shopify credentials, payment-card data or unrelated sensitive personal data.